Documents

Canadian Warranties

JELD-WEN products are designed to create lasting value for your home and offer some of the most comprehensive warranties in the industry.

JELD-WEN Window & Door Warranties

JELD-WEN products are designed to create lasting value for your home and offer some of the most comprehensive warranties in the industry. Your satisfaction is important to us and as such we provide several options for obtaining after sales service and warranty work. Once you have evaluated your warranty service needs, please choose from the following options below:

To obtain after sales service you may return to the point of purchase and ask the retailer to open a warranty claim on your behalf. Find your authorized JELD-WEN dealer HERE

To download a copy of your warranty, or to register your new JELD-WEN purchase online, please visit Warranty Downloads & Registration

To contact your locally-trained JELD-WEN service and warranty department, visit Local After Sales Service Contacts

To contact our National Customer Care Group to open a warranty, service or parts claim, please complete our Online Warranty, Parts or Service Request Form

Warranty Information

Download print-ready PDF

JELD-WEN Warranty Registration

Before you begin, please ensure you have the following information available:
- Order Number
- Dealer or Builder's Name
- Purchase Receipt
If you do not have an order number, please contact your dealer for it before proceeding.

JELD-WEN

JELD-WEN Interior and Exterior Door Warranty Genealogy (This file is only available in English).
Download
Window and Patio Door Warranty, effective 02/01/2014 to 06-01-2019 (This file is only available in English).
Download
Window and Patio Door Warranty, effective 06/01/2019 to current
Download
Entry Door and Wood Window Warranty, effective 07-01-2010 to 01/31/2014 (This file is only available in English).
Download
Interior & Exterior Door Warranty, effective 06/01/2019 to current (This file is only available in English).
Download

AURALAST COLLECTION

Wood Exterior Door Frame and Component, effective 10/01/2006 to current (This file is only available in English.)
Download

DF COLLECTION

Window Warranty, effective prior to 10/01/1991
Download
Window Warranty, effective 10/01/1991 to 10/30/1997
Download
Window Warranty, effective 10/31/1997 to 03/14/1999 (This file is only available in English).
Download
Window Warranty, effective 03/15/1999 to 01/31/2003
Download
Window Warranty, effective 02/01/2003 to 12/31/2003 (This file is only available in English).
Download
Window and Patio Door Warranty, effective 01/01/2004 to 04/30/2006 (This file is only available in English).
Download
Window and Patio Door Warranty, effective 05/01/2006 to 04/14/2007 (This file is only available in English).
Download
Window and Patio Door Warranty, effective 04/15/2007 to 12/31/2008 (This file is only available in English).
Download
Window and Patio Door Warranty, effective 01/01/2009 to 06/30/2010 (This file is only available in English).
Download
Window and Patio Door Warranty, effective 02/01/2014 to 05/30/2019 (This file is only available in English).
Download
Window and Patio Door Warranty, effective 06/01/2019 to current (This file is only available in English).
Download

HOME DEPOT CANADA

Home Depot Canada Interior and Exterior Door Warranty (This file is only available in English).
Download

Home Depot Canada Window & Patio Door Warranty (This file is only available in English).
Download

UNITED COLLECTION

Window Warranty, effective prior to 01/01/1996 (This file is only available in English).
Download
Window Warranty, effective 01/01/1996 to 06/30/2001 (This file is only available in English).
Download
Window and Door Warranty, effective 07/01/2001 to 12/31/2003 (This file is only available in English).
Download
Window and Door Warranty, effective 01/01/2004 to 03/31/2006 (This file is only available in English).
Download
Window and Door Warranty, effective 04/01/2006 to 12/31/2008 (This file is only available in English).
Download
Window and Door Warranty, effective 01/01/2009 to 06/30/2010 (This file is only available in English).
Download
Window and Patio Door Warranty, effective 07/01/2010 to current (This file is only available in English).
Download

UNITED COLLECTION - Specialty Warranties

Versa Dealer Warranty, effective 05/01/2012 to current (This file is only available in English).
Download

Versa Bend Warranty, effective 06/01/2019 to current (This file is only available in English).
Download

WILLMAR COLLECTION

Window and Door Warranty, effective prior to 01/01/1987 (This file is only available in English).
Download
Window and Door Warranty, effective 01/01/1987 to 05/31/1993 (This file is only available in English).
Download
Window and Door Warranty, effective 06/01/1993 to 08/31/1999 (This file is only available in English).
Download
Window and Door Warranty, effective 09/01/1999 to 03/31/2001 (This file is only available in English).
Download
Window and Door Warranty, effective 04/01/2001 to 06/30/2002 (This file is only available in English).
Download
Window and Door Warranty, effective 07/01/2002 to 12/31/2003 (This file is only available in English).
Download
Window and Door Warranty, effective 01/01/2004 to 04/30/2006 (This file is only available in English).
Download
Window and Door Warranty, effective 05/01/2006 to 04/14/2007 (This file is only available in English).
Download
Window and Door Warranty, effective 04/15/2007 to 12/31/2008 (This file is only available in English).
Download

ELBERTSON

Elbertson Window & Door Warranty (This file is only available in English).
Download

After Sales Service

Your locally-trained JELD-WEN technicians are specially trained to service the products specific to your area. In order to process your request, we require your complete address, phone number, description of the product and the problem in need of resolution.

Before requesting a service call, please make sure that request is not a result of inadequate installation. Following the reception of the service call, our service technicians will contact you to make an appointment to service the product.

For all product collections in BC, Alberta, Saskatchewan & Manitoba:

Phone – 1-833-344-0256

Email – jwwarrantycawest@jeldwen.com

For Willmar Collection products in Ontario:

Phone – 1-833-344-0256

Email – jwwarrantycawest@jeldwen.com

For Versa Collection products in Ontario:

Phone – 1-800-440-2714 Fax – 1-855-893-8222

Email – jwwarrantyca@jeld-wen.com

For DF Collection products in Ontario, Quebec or Atlantic Canada:

Phone – 1-800-463-1930 Fax – 1-888-998-1599

Email:
Atlantic – jwwarrantycaeast@jeldwen.com